Where can I find the best rates?
Our best rates and promotions are available at http://kualalumpur.capribyfraser.com/en/offers.html or contact our reservations department at +60 3 2386 0800 or email us at firstname.lastname@example.org.
What are the services and facilities offered?
Capri Kuala Lumpur offers a full range of facilities and services within the property. For a comprehensive list of our facilities, please visit http://kualalumpur.capribyfraser.com/en/facilities.html
Are there fitness facilities provided?
Yes, a 24/7 fully equipped Gym, swimming pool, jet pool, yoga room, and Play and Kickboxing room are available for our guests.
Is internet access provided?
Complimentary wifi access is available throughout the property
What is the check-in time?
The check-in time is from 1400.
What time is breakfast served?
Breakfast is served 0630 -1030 on weekdays and 0630 -1100 on weekends and public holidays.
What are the available dining options?
An all-day dining options, Caprilicious, Delite, and U-Bar @Level 33 & Club Lounge is located in the property. Kindly refer to the opening hours at <link to dining>There are restaurants located around the vicinity as well, such as the mall next to the hotel. Simply check with our Client relations Executive and they will gladly recommend them to you.
Are laundry services provided?
Yes, there is a 24/7 washer/ dryer facility with tokens available for purchase. Laundry and dry cleaning services are provided as well.
What are the type of beds provided?
King Beds, Queen Beds , and Single Beds are available upon request.
What is the check-out time?
The check out time is 12:00. Should you like to request for a late check out, kindly check with our Client relations executive.
Are baby cots and extra beds available?
Baby cots are free of charge and extra beds are available at RM120 per night.
Are newspapers provided?
Yes, complimentary local English newspapers are provided upon request.
Are the residences handicap-friendly?
We provide handicap friendly rooms.
Unfortunately, we currently do not offer handicap-friendly facilities. However, we are working towards bettering our services.
Is on-site parking available and what is the cost?
Yes. 1 complimentary car park lot is provided per apartment.
Is airport shuttle service provided?
Unfortunately, we only provide 1-way complimentary scheduled shuttle services to the nearer office blocks , train stations and shopping malls.
What is the reception operating hours?
The reception, concierge and security services are 24/7.
Is it possible to store my luggage at the hotel before check-in?
Yes, you may leave your luggage with our concierge.
Are pets allowed?
Yes, pets are allowed. However there are limited rooms provided for guests with pets. Kindly contact the hotel for more information.
How do I get to the hotel?
Capri by Fraser are accesible via:
By taxi: Journey takes approximately 45 minutes to 1 hour 15 minutes and priced from RM220
By KLIA Express/Train: Journey takes approximately 1 hour and priced at RM55
Take the KLIA Express from KLIA 1/KLIA 2 to KL Sentral Station (train leaves every 15 to 30 minutes). From KL Sentral, change to the Rail Kelana Jaya Line to Universiti Station - KL Gateway. Exit the station and on Jalan Kerinchi, turn right along Jalan Kerinchi (about 10 minutes walk).
By Sky Bus: Journey takes approximately 1 hour to 1 hour 30 minutes and priced at RM10
From KLIA to KL Sentral Station take the Airport Liner at ground floor (Bus leaves every half an hour). From KL Sentral, change to the Rail Kelana Jaya Line to Universiti Station - KL Gateway. Exit the station and on Jalan Kerinchi, turn right along Jalan Kerinchi (about 10 minutes walk).
Are there any recommended attractions in Kuala Lumpur?
There are lots to see and do in Kuala Lumpur, each offering a different and unique experience. Check out the attractions http://kualalumpur.capribyfraser.com/en/attractions.html or check with our Client relations Executives for recommendations.
One of the best way to experience the city is the KL Hop-On Hop-Off Bus which gets you around to the local attractions at a free and easy pace. Capri KL is conveniently located from Hop-On Hop-Off bus station, simply check with our Client relations Executive
Are there any recommended shopping destination?
Many nearby shopping options are available, including Mid Valley Mega Mall, Suria KLCC Mall, Pavilion, Bangsar, and Sunway Lagoon.
Where is the closest bank, ATM and exchange office located?
ATMS are available at the adjacent shopping malls and a bank and forex services is an 8-minute walk away.
What is the cancellation policy?
For any cancellation or amendment for reservations of less than 7 nights, notice must be given 48 hours prior to arrival date to avoid charges. For reservations of more than 7 nights, 72 hours notice must be given.
What is the maximum number of guests allowed in each residence type?
Each apartment covers the following number of guests:
Studio: 2 guests
1 Bedroom: 3 guests (with one extra bed)
3 Bedroom: 6 guests (with one extra bed)
Kindly contact our reservations department for further request or clarification. * Charges apply for extra bed